Privacy Policy

Who we are

Who We Are: Print Vibe Studios operates the website printvibestudios.com, an online store selling digital and physical products. We’re committed to protecting your privacy. You can reach us at support@printvibestudios.com or by phone at +91 79063 98252 with any questions or concerns about your personal data.

What Personal Data We Collect and Why

Here’s the thing: whenever you use our site—whether browsing or buying—we may collect certain personal data about you. This happens in a few ways:

• Browsing Data: We track which products you view, your IP address, browser type, and approximate location. For example, we use your browsing history on our site to show you items you recently checked out. We use your IP and browser info to estimate taxes, shipping costs, and to keep our site secure. We also use cookies to remember your cart contents and preferences as you shop.
• Order and Account Data: When you make a purchase or create an account, we collect personal details like your name, billing address, shipping address, email address, and phone number. If you set up an account, we save this data so future checkouts are faster. Your payment details (like credit card info) are handled directly by our payment gateways (Cashfree and Razorpay) and aren’t stored on our site. We collect and use this information to process your order, communicate with you about your order (confirmations, tracking, etc.), handle returns or refunds, and comply with legal obligations (for example, calculating taxes and keeping records for accounting). We may also use your contact information to send you marketing emails if you opt in.
• Comments: If you leave a comment on our blog or product reviews, we collect the information you provide (typically your name, email, and the comment itself), as well as your IP address and browser user agent. This helps us fight spam and manage our discussions.
• Media Uploads: If you upload any media files (for example, if we have a design upload feature), those files and any embedded metadata (like location tags in photos) are publicly accessible.
• Contact Forms and Inquiries: If you contact us via a form or email, we collect the data you provide (such as your name, email, and message). We keep contact form submissions for a reasonable period (e.g. six months) to follow up on your inquiry. We don’t use your contact form info for marketing unless you expressly agree.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience. For instance, cookies help us remember what’s in your shopping cart, keep you logged in, and collect analytics data. If we use Google Analytics or similar tools, we will note that here; otherwise, our web host may log basic usage data (pages visited, etc.) anonymously. You can control cookies through your browser settings.

By using our site, you consent to the above data collection practices. We collect this data because it’s necessary to operate our store and improve your experience. For example, our payment processors (Cashfree, Razorpay) explicitly require some personal and transaction data to complete your payments. Razorpay’s privacy notice confirms they collect identifiers (name, address, email, phone) and technical data (IP address, browser, etc.). Cashfree likewise operates under strict security standards to process payment data.

Who We Share Your Data With

We only share your personal data with third parties who help us run our store or comply with the law. These include:

• Payment Processors: We accept payments via Cashfree and Razorpay. During a transaction, we share necessary details (like order total, billing info) with these services so they can process your payment. For example, Razorpay uses your data to facilitate the transaction and prevent fraud. (For details, see Cashfree’s Privacy Policy and Razorpay’s Privacy Notice.)
• Shipping Providers: If you order physical products, we share your shipping address and order details with courier or postal services to deliver your package.
• Service Providers: We may share data with plugins or services we use (for example, email marketing providers if you subscribe, website hosting companies, or analytics providers). We do not sell your personal data to any third parties. Each service is chosen for strong privacy practices; see their policies (e.g. Cashfree, Razorpay, LiteSpeed, QUIC.cloud) for how they protect your data.

How Long We Retain Your Data

We keep personal data only as long as necessary for the purposes described. For example, order and account information (name, email, addresses) is kept for tax and accounting purposes; in India, businesses typically retain records for at least 7 years, so we will hold orders for at least that long. Contact inquiries may be kept for several months for customer support. Cookies persist according to their lifespan (e.g. a login cookie may last 30 days, cart cookies may expire when orders are placed). If you leave reviews or comments, we keep those indefinitely (unless you delete them). In general, if we don’t need the data and are not legally required to keep it, we delete it.

What Rights You Have Over Your Data

You have rights over your personal data. In many jurisdictions (like under GDPR or India’s data laws), you can request to:

• Access the personal data we hold about you.
• Correct any mistakes in your data.
• Delete your data (subject to legal retention requirements).
• Withdraw consent to direct marketing or other processing (where processing is based on consent).
• Object to certain uses of your data (for example, if we used it for marketing, you can opt out at any time).
• Data portability (you can ask for your data in a machine-readable format).

To exercise any of these rights, please contact us at support@printvibestudios.com. We will respond promptly. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

Where Your Data Is Sent

Your data may be transferred to and stored on servers outside your country. For example, our hosting services, payment gateways, and email systems may operate internationally (including India and possibly servers elsewhere). If you are in the EU, please note we take steps to ensure any cross-border data transfers meet legal standards (for instance, we rely on our vendors’ compliance with GDPR or similar regulations).

How We Protect Your Data

We take security seriously. Here’s how we protect your information:

• Encryption: Our website uses SSL/TLS (HTTPS) to encrypt data between your browser and our server. This is the same industry-standard protection that organizations like LiteSpeed emphasize for data in transit.
• Secure Payment Gateways: We do not store your full payment details. Cashfree and Razorpay handle payment security and encryption on our behalf.
• Access Control: Only authorized team members (store managers and administrators) can access order and customer data in our system. They need your info to fulfill orders, handle refunds, or answer your support questions.
• Vendors’ Security: We use trusted third-party services (like LiteSpeed Cache for site speed and QUIC.cloud CDN). These services state they use robust security practices to protect data.
• Internal Training: Our team is trained on privacy best practices to ensure your data is handled responsibly.

Data Breach Procedures

While we have measures to protect your data, we have plans in case something goes wrong. We maintain an internal incident response process: if we learn of a breach that puts personal data at risk, we will investigate, contain it, and notify affected users and authorities as required by law (for example, within 72 hours under GDPR or PII law). We’ll update our security as needed to prevent future incidents.

Third-Party Data Sources

We do not aggregate personal data about you from third-party sources for use on our site. The data we use comes directly from your interactions with us (e.g., your orders, account creation, comments, etc.). If one of our service providers (like an email service) refers you to us, we only receive information you consented to share.

Automated Decision Making

We do not use your data for automated decision-making or profiling that has legal or significant effects (such as credit scoring or targeted behavioral advertising). All significant decisions involving your data are reviewed by humans.

Regulatory Disclosures

Print Vibe Studios is an Indian-based business. If you are subject to specific laws (for example, GDPR in the EU), this policy aims to meet those requirements. We do not engage in any industry-specific regulated activities that would impose additional privacy rules beyond what’s already covered here.

Contact Information

If you have any privacy concerns or questions, please contact us at support@printvibestudios.com or call +91 79063 98252.

Our goal is to be open and clear about how we handle your data. We encourage you to review this policy periodically. Any updates will be posted here with a revised date. Thank you for trusting Print Vibe Studios with your personal information.